FAQ
Shipping & Returns
Our items are shipped via: US Postal Service ~ Priority Mail or First Class Mail depending on the size of the item purchased.
Estimated Delivery:
2-7 business days Continental US
2-12 business days Alaska, Hawaii, APOs, and Puerto Rico.
2-12 business days Canada
**Other International Buyers, please email us for shipping availability and cost.
International Buyers: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countries customs office to determine what these additional cost will be prior to buying. We reserve the right to ask for additional money to cover shipping costs for international buyers, as our shopping cart shipping charges are based off of US shipping fees.
Notes to buyer:
Handling Time: Most items are processed and shipped within 24 - 72 hours depending on what day of the week you pay.
Receiving Payments: We always notify buyers when we receive their payment and when the item is shipped out. Shipping details emails are sent to the email address associated with your payment email address. If you do not receive an email from us, please check your SPAM folder and then email us.
Return Policy: Items are non-returnable/refundable due to most of our items being custom with your name and/ or your custom text, or because they are "made to order."
Privacy Notice
All information obtained through payments (ie: email address, name, mailing address) will be used soley for the delivery of the item purchased, and will not be sold or distributed to 3rd parties. All of our online credit card payments are done through paypal. Paypal uses a secure website for processing all credit card information. We do not see any of our customers credit card information when payments are made through paypal. We only recieve a name and mailing address along with a notification that payment has been made and funds have been received. Should you still have questions regarding privacy, please feel free to contact us (see the "contact us" tab at the bottom of the page).
Conditions of Use
Payment Types - At this time we only accept Credit Card* payments. Sorry, we do not accept personal checks. *Credit cards are payable through Paypal.com PLEASE NOTE: Items will only be shipped to the confirmed shipping address (billing address) of the account/card. Sorry, no exceptions. If your shipping address is different than your billing address you will need to mail your payment.
Receiving Payments - We always notify buyers when we receive their payment. If for some reason you do not receive a shipping details email from us after you pay, please check your SPAM folder, the email address you paid with (if different), and then email us.
Warranty - This item has no expressed nor implied warranty. Item is used at the buyer/installers own risk. We are not responsible for damages that could occur from the item, or while installing this item. We are not responsible for damage while in shipment. We make every effort to package all of our items in the best, most durable packages available on the market today.
Copyright
Notice - All items (logos, designs, artwork, photos, etc) found on this website are the sole property of The Sticker Hut. Use of these items for profit is prohibited without prior written consent from TSH. Sharing our items is encouraged as long as you give us credit (please include a link to www.thestickerhut.com). Thank you!